Returns & Exchanges
At Something Went Wrong, we believe that even when things don’t go as planned, the solution should be effortless. We offer a 30-day window for returns and exchanges on all items in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship It Back
Drop off your package at any authorized carrier location; ensure all original tags and packaging are included to avoid processing delays.
Receive Your Refund
After our warehouse inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing